Bloomclearing

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Refund Policy

Last updated: Bloomclearing

This Refund Policy outlines the conditions under which Bloomclearing provides refunds for educational products, programs, and consulting services purchased through bloomclearing.world.

1. Overview

At Bloomclearing, we strive to provide high-quality educational content and services related to mental decompression routines. We understand that purchasing decisions involve consideration, and we want you to feel confident in your investment. This policy explains when refunds are available, how to request them, and what to expect during the process.

This policy applies to all paid products and services offered through our website, including digital workbooks, audio guides, structured programs, challenges, and consulting sessions. Free content and informational materials available on the website are not subject to this refund policy.

2. Refund Eligibility

2.1 Digital Educational Products

For downloadable or digitally delivered products (workbooks, audio guides, printable materials), you may request a full refund within 14 days of purchase provided that:

  • You have not downloaded or accessed more than 20% of the product content
  • You contact us with a valid order confirmation or receipt
  • The request is made within the 14-day window from the date of purchase

If more than 20% of the digital content has been accessed or downloaded, we may offer a partial refund at our discretion or decline the request with an explanation.

2.2 Structured Programs and Challenges

For multi-week programs and challenges, you may request a full refund within 7 days of enrollment if you have not started the program (defined as accessing Week 1 materials or completing any program activity). After 7 days or after beginning the program, refunds are evaluated on a case-by-case basis and may be partial, reflecting the portion of the program already delivered.

2.3 Consulting and Personalized Plans

For one-on-one consulting sessions and personalized educational plan services:

  • Cancellations made at least 48 hours before a scheduled session receive a full refund of the session fee.
  • Cancellations made less than 48 hours before a scheduled session may forfeit the session fee unless rescheduling is agreed upon.
  • If we cancel or reschedule a session, you receive a full refund or the option to reschedule at no additional cost.
  • For multi-session consulting packages, unused sessions may be refunded on a pro-rata basis if requested within 14 days of purchase and before the second session occurs.

2.4 Non-Refundable Items

The following are generally not eligible for refunds:

  • Products or services purchased more than 30 days ago
  • Customized materials created specifically for your request after delivery
  • Promotional or discounted items marked as non-refundable at the time of purchase
  • Services that have been fully delivered as described

3. How to Request a Refund

To request a refund, follow these steps:

  1. Send an email to hello@bloomclearing.world with the subject line "Refund Request"
  2. Include your full name, email address used for purchase, order number or receipt, and date of purchase
  3. Describe the product or service purchased and the reason for your refund request
  4. Allow up to 5 business days for our team to review and respond to your request

Alternatively, you may contact us by phone at +1 212-695-4400 during business hours (Monday through Friday, 9:00 AM to 5:00 PM Eastern Time) or use our contact form.

We may ask for additional information to verify your purchase and process your request efficiently. Providing complete information helps us resolve your request more quickly.

4. Refund Processing

Once a refund is approved:

  • Refunds are processed to the original payment method used for the purchase
  • Processing typically takes 5 to 10 business days after approval, depending on your financial institution
  • You will receive an email confirmation when the refund has been initiated
  • Access to any digital products associated with the refunded purchase will be revoked upon refund completion

If the original payment method is no longer available, contact us to arrange an alternative refund method. We may require identity verification before processing refunds to alternative methods.

5. Exchanges and Credits

In some cases, rather than a monetary refund, we may offer:

  • Product exchange: Switch to a different educational product of equal or lesser value, with any price difference handled accordingly.
  • Store credit: A credit toward future purchases on bloomclearing.world, valid for 12 months from the date of issue.
  • Program transfer: Transfer enrollment to a future program cycle if you are unable to participate in the current one, subject to availability.

Exchange and credit options are offered at our discretion and require mutual agreement before processing.

6. Chargebacks and Disputes

We encourage you to contact us directly before initiating a chargeback with your bank or credit card company. Chargebacks initiated without first attempting to resolve the issue with us may result in suspension of access to our services and products.

We will provide relevant transaction documentation to payment processors when disputes arise and cooperate in good faith to resolve legitimate concerns. Fraudulent chargeback claims may be reported to appropriate authorities.

7. Subscriptions and Recurring Payments

If we offer subscription-based access to educational content in the future, the following terms will apply:

  • You may cancel your subscription at any time through your account settings or by contacting us
  • Cancellation takes effect at the end of the current billing period
  • No refunds are provided for partial subscription periods unless required by applicable law
  • We will provide at least 14 days notice before any price changes to active subscriptions

8. Consumer Rights

Nothing in this Refund Policy limits your statutory rights as a consumer under applicable law. If you are located in the European Union, you may have additional rights under the Consumer Rights Directive, including a 14-day right of withdrawal for distance contracts. If you are located in other jurisdictions with mandatory consumer protection laws, those laws apply to the extent they cannot be waived by contract.

For EU customers exercising the right of withdrawal, you must inform us of your decision within 14 days of receiving digital content. If you have consented to immediate delivery of digital content and acknowledged the loss of withdrawal rights, the standard withdrawal period may not apply once delivery has begun.

9. Policy Modifications

We reserve the right to update this Refund Policy at any time. Changes will be posted on this page with an updated date. The policy in effect at the time of your purchase governs your transaction. We recommend reviewing this page before making a purchase.

10. Contact Information

For refund requests, questions about this policy, or assistance with your purchase, contact:

Bloomclearing
151 W 34th St, New York, NY 10001, United States
Email: hello@bloomclearing.world
Phone: +1 212-695-4400